Important: If you are joining a webinar that you were invited to by someone else, you may not need to download the desktop application at all depending on your operating system and the webinar type. To give you the best experience, GoToWebinar will automatically detect the optimal join method for you at the time of your session. See How to Join a Webinar for more information. Install on Windows or Mac See our system requirements to make sure you are running a supported operating system, or check your system's compatibility automatically.
Follow the browser prompts as instructed, or see step-by-step instructions for Windows and Mac. Once you successfully download the desktop software, the GoToMeeting Sign In window will launch from the system tray. If you are an organizer , log in with your GoToWebinar email address and password. If you are an attendee looking for a permanent download of the software, you can simply exit out of the Sign In window since you do not need an account to attend webinars.
We are currently experiencing an unplanned outage for this product. View Service Status. Back To Home. The recording may take some time to process and convert, depending on which recording media format you chose. If you didn't choose a location to save your recording to before the session started, the recording file is located in the My Documents folder by default.
Note: The recording may take some time to process and convert, depending on which recording media format you chose. If you didn't choose a location to save your recording to before the session started, the recording file is located in the My Documents folder by default. Note: If you do not see the session recording you are looking for, simply locate it on your computer and move it to the specified Recordings folder. It will then automatically appear in the "Recordings you need to convert" section.
Note: If you are converting a recording that was made in or earlier, then you must use. WMV format. MP4 will not work correctly. Related Articles How does a session recording work?
What is the difference between cloud and local recordings?
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