I didtjat first. Hasn't helped. This is kind of a joke. A phone app that won't update but will likely soon penalise me if no don't Seems quite serious that Samsung phones can't update It's not like this is anything other than a software issue wh9ch means a samsung problem Still won't update. Not sure how This is acceptable. CarlH Moderator.
No I don't it I can. But before we jump into how to resolve the problem it is important that we have a look at some of the causes of the problem first. Many things can cause your Google Play app to fail to update. Whereas some of the problems may be as a result of issues with the app or even the android app, the truth is that some of the underlying problems may be with your device and not any program with it. To solve the problem you must know the exact cause. Some of the most common cause of the Google play cannot update problem include:.
If you have a poor internet connection or for one reason or the other your device cannot connect to the Google server, then you won't be able to update your Google play app and any other app on your device for that matter.
You should thus consider moving some of the items on the device to cloud storage to free up some space on your device. You will have to remove your account then add it again. This is the first method may appear in your mind, and many times people experience the Google play cannot update for the simple reason that they have a poor internet connection.
It is therefore important that if you experience such a problem make sure that you start by checking your internet connection. To make sure that data is one considers the following:. Check and enable your data. If you are using mobile data, go to connection settings and make sure you enable data. If you are using Wi-Fi make sure that you check and enable connectivity. Switch internet. If the problem persists after making sure that the internet connection is enabled consider switching your internet connectivity to see if it works.
For example, if you are using mobile data switch to Wi-Fi and vice versa. This should solve the problem. Reset your router. If the problem still works it will be good to make sure that you check and reset your router.
If the problem persists you should contact your internet provider. Sometimes the problem could be with the device. This error is related to the Play Service and not specific to your device. Clear the data for Google Services Framework to resolve this problem. Follow these steps to remove the data files:. Once you clear the data, head into the Play Store and check if the error has been resolved. If you still find the same error showing up on your screen, then access the Google Play Site from your computer.
Install the app to your computer, and then the app will work on your device. These errors can occur for some problems with the Google Play Store. However, the best solution for all these errors is to clear the cache and data of Google Play Store and Google Services Framework from your device and check if the problem is resolved. For most of our readers who found any of these errors while downloading apps from the store, this solution seemed to have worked.
We have mentioned the steps for clearing the cache and data files in the solutions above. Restart your device after deleting all the files and then check if the problem has been fixed. When you get this error, you must first delete the cache and data of Google Services. We have mentioned the steps for doing this in the solutions above. If this does not fix your problem, then check if you are still logged in if you are using a Wi-Fi connection that uses a web page login. If it still does not work, you must try connecting to a different Wi-Fi network, and if you do not have the option to connect to another Wi-Fi network, you must use the mobile data option.
Remember that this option will use up data from your plan, and if you do not have a plan, you may incur charges. The problem usually occurs because of the Wi-Fi connection which is being used.
It is why you must establish a proper Wi-Fi connection, or you must use your mobile data. All these solutions can work on some Android devices. While these solutions are not tested on every Android device, most of them work successfully for all our readers using various Android devices. This website uses cookies so that we can provide you with the best user experience possible.
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Strictly Necessary Cookies Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Enable or Disable Cookies. Other times it fails to download the update. Many devices are prone to this error. There can be two major cause of this problem. Either your phone is unable to download the update or it can extract the downloaded package properly.
Remember that wiping cache partition does not delete any data from your phone. The cache is the temporary files stored on your phone that helps to loads apps faster. If you are still unable to install the latest firmware, and you keep on getting Galaxy S7 Software Update Failed.
Let me know in the comments. If you know of some other solution to this problem. You can write to us in the comments.
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