I'm having download issues. What can I do? In order to investigate download issues that have been reported to us, we require the following information in the report: Country: The place you're downloading from, please make sure you are not using a VPN when testing as this may make this information inaccurate. Test download speeds: You'll need to try and download each of our test files in this article.
Your download link: The link generated for you when downloading a file. TraceRoute: This is detailed information about your connection to our services, which allows us to identify any common stalling points. To get the information required, please follow the troubleshooting steps below, there is a posting template at the bottom of the article: Understanding what is within our control We do our best to provide access to all mods for users all over the world, however we are sometimes hampered by conditions beyond our control.
The sense checks Before we get into the more advanced troubleshooting, it's important to cover the simple problems we often encounter which can be fixed with relative ease.
Downloads don't start: You should consult our " Troubleshooting website issues " page. This is normally caused by a browser addon or privacy settings. Make sure you stop any other downloads: We often find that users report issues while Steam is downloading a 40GB update in the background, which is hogging all your bandwidth.
This can also happen with Windows Update and any other software which automatically downloads content. Update your mod manager: If you're downloading with a mod manager, please ensure you have the latest version.
You should also try and download files manually to see if the problem is exclusive to the mod manager, in these cases it may be more useful to seek support with your chosen application. If you're still having problems, continue to the steps below. Server Tests In this section we'll be checking your maximum connection speed to each of our server locations. Getting an example download link We'll need to grab a couple of download links to add to the troubleshooting post. TraceRoute Test Next, we want to check the quality of the connection between your PC and our servers by performing a TraceRoute operation.
To do this you'll need to: Open a command prompt window on your computer. Type "tracert files. If you wish, remove any personal information such as your Windows account name from the copied text after you paste it.
Posting Template Finally, you should create a new topic on the forums including the test results. Last updated on March 18, Upload file. Global Achievements. This is the first time i am having an issue with downloading mods from Nexusmods.
Can you guys try to see if it's letting you download any mods, so I can figure out if it's the site, or if it's from my end. Last edited by I am Revived ; 9 Jun, pm.
Showing 1 - 12 of 12 comments. Theoran View Profile View Posts. Just downloaded Luminescent Luna Moths by lesi manually. All good. Sorry mate. Originally posted by Theoran :. Samyaza Bayangan Ace V. View Profile View Posts. The nexus site is often overloaded and slow. Only thing you have to look out for while using manual download is choosing a free server instead of a premium top 3 choices one.
Originally posted by Revived :. Make sure password is correct, download mod from nexus and see if it opens NMM. I had to redo my password after downloading new version of NMM yesterday. Originally posted by S. Osiris Dragonia :.
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